Resident Portals
Empower your renters with comprehensive self-service options.
Allow residents to manage their living experience, from paying rent and submitting service requests to accessing community updates.
Allow residents to manage their living experience, from paying rent and submitting service requests to accessing community updates.
Delivering service-first tools to your residents after the lease is signed is paramount to keeping the lines of communication open to enhance retention rates. Designed for next generation renters, our resident services platform delivers a host of resources, payment options, maintenance requests, and a focused messaging center.
Allow residents to request services, pay rent, and connect with their community from a single, easy-to-use platform.
Stay connected with your residents in real time through a community-wide messaging system via text or email.
Set your community apart from the competition with powerful self-service options that elevate your digital amenities.
As digital customer experiences evolve, self-service options have become a popular preference for many of those seeking convenience, and a means to resolving issues without the hassle of live support. Accommodating residents by providing the support and services they utilize most is proven to maintain higher retention rates.
The services options you provide today’s renters are as important as their home itself, and a resident service portal offers numerous benefits and adds significant value to their experience. A portal allows access at any time, enabling renters to address issues outside of regular business hours, allowing flexibility for their busy schedules.
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The way we engage with customers is changing, making it vital to focus on experience and delivering excellent service. The shift to digital engagement has been embraced by businesses worldwide to serve increasingly self-sufficient customers that prefer to access resources independently. Delivering a resident service portal for renters provides convenience, communication, financial tools, and a feedback channel, while improving operational efficiency.
Over two-thirds of the consumer population have utilized a self-service portal to handle service after the sale issues.
Prior to reaching out to a live agent for help, consumers seek a method to take care of service issues themselves.
Customers expect to be offered a self-service portal for their communication and transactional needs.
They have incredible integrations with our management software and the ability to continuously deliver the latest technological innovations to our properties.
Lenny Licht
President
Noel Management
Read StoryService requests can be assigned, monitored, and tracked while keeping your resident updated on progress.
Provide residents with an array of payment options, allowing rent to be paid by e-check, debit, or credit card.
Communicate with residents individually or in bulk by text or email inside a robust intuitive resident CRM system.
A complete lease overview is displayed alongside tools used to transmit leases and store other vital documents.
Display events, amenity hours, and moving resources to assist residents stay connected with their community.
Sync resident information directly from your backend system with our comprehensive range of integrations.
Get the facts on how we can reduce costs by automating your community. Schedule a demo today with one of our product engineers. No slick sales guys here, just tech gurus that let our award-winning platform do the talking.
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